Myall U3A Incorporated (U3A) is a not-for-profit learning community and mutual-aid movement. Our refund policies are appropriate to our structure, purpose and objectives.
Refunds will only be considered and, in its absolute discretion allowed, by the Committee of Management
in accordance with the following guidelines.
Membership Subscriptions
Membership subscriptions apply to each calendar year and members must be financial in order to attend
face to face or virtual classes. In general, membership subscriptions are non-refundable except in unusual
circumstances and only if a request for refund is made within three months of payment. For example, a
request for refund would be considered favourably if a member joined in order to attend a specific class
and was subsequently unable to attend owing to the class being cancelled or over-subscribed. Any other
case would be considered on its merits.
Class Fees
Class fees are non-refundable since they are typically only payable when a member attends a class at a
location or virtual meeting platform, where they are charged. For some courses, e.g. classes where charges apply, up-front payment of fees may be required, typically for a full term. Refunds of such fees may be made in cases of severe illness or other hardship which prevents the member from attending all or part of a course and are in line with Australian consumer laws.
Donations
Donations made to U3A are accepted and used for the benefit of the wider U3A membership. Use of
donations is determined by the U3A Committee of Management and may be viewed in the published accounts of U3A.
Members making a donation may contact the U3A Committee of Management for follow-up of any matter specific to their individual donation.
Special Events
In respect of events such as Christmas lunches, visits to industries and places of interest arranged for
members, including those organised by the Social Committee for which a fee is collected in advance from
members, refunds will be made to members cancelling their booking if cancellation is made at least 5 days before the event commences, and in sufficient time that U3A will not incur any costs because of the cancellation. In cases of severe illness or other hardship, U3A may waive this condition. In the case of group theatre parties or other ticketed events, no refund will be made once a ticket has been purchased with that member’s payment.
U3A reserves the right to cancel any event for reasons such as weather conditions, insufficient members’
support or any other reason in its discretion, in which case booking fees will be refunded to members.
Returns
U3A is not a supplier of goods and therefore does not require a Returns Policy.
Myall U3A Inc. Refund Policy Approved September 8th, 2022